Skip to content

Conversation

@elacour
Copy link
Contributor

@elacour elacour commented Apr 14, 2022

Format fields wrongly list queue or global ticket customfields as available in transactions query builder. Results produces then empty fields.

So first, list every Transaction customfields (global and depending on TicketQueue filter if any) which will be processed as usual (CustomField.{foo} means transaction CF "foo".

Then add every ticket customfields (also global and depending on TicketQueue filter if any) as available field.They are displayed using the transaction->Object and the syntax TicketCustomFieldView.{...}.

Emmanuel Lacour added 2 commits April 14, 2022 15:26
$CustomFields->LimitToQueue hardcode a LookupType of
'RT::Queue-RT::Ticket' which later get ORed with
RT::Queue-RT::Ticket-RT::Transaction LookupType and list ticket
customfields instead of transaction customfields.
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Labels

None yet

Projects

None yet

Development

Successfully merging this pull request may close these issues.

1 participant