The Web-based Airline Ticket Reservation System is a full-stack Java web application built to simplify flight booking and management for both passengers and airline staff.
It enables users to book flights, select seats, make payments (simulated), submit complaints, and participate in loyalty programs — all from one secure platform.
Developed for the SE2030 – Software Engineering module, this system focuses on efficiency, security, and user experience, ensuring that all travel operations can be handled digitally with minimal manual effort.
- Secure registration and login with encrypted passwords
- Role-based access: Admin, Customer, Staff, Finance, Marketing
- Update or delete profiles anytime
- Email confirmation and password reset
- Add, edit, delete, and view flight details
- Search flights by destination, time, or availability
- Maintain accurate flight schedules and availability
- Book flights with seat selection
- View booking history and booking status
- Edit or cancel bookings before payment
- Process mock payments after booking
- Generate booking confirmation with transaction record
- Allow finance staff to manage and track payment data
- Passengers can post and update complaints
- Admin and staff can view, edit, and resolve issues
- Ensures transparency and timely customer service
- Reward points system for frequent flyers
- Seasonal promotions and discounts
- Redeem points for ticket discounts
| Attribute | Description |
|---|---|
| 🔒 Security | Encrypted passwords, secure login, and session handling |
| 🎨 Usability | Clean, responsive, and intuitive UI |
| ⚡ Performance | Optimized data flow and fast search |
| 📈 Scalability | Supports more users, flights, and roles |
| 🔧 Maintainability | Modular and readable code structure |
| 🧩 Reliability | Handles consistent uptime during usage |
| Role | Responsibilities |
|---|---|
| Customer (Passenger) | Register, book flights, make payments, submit complaints, and join loyalty programs |
| Travel Agent | Assist in bookings and customer management |
| Flight Manager | Manage flight schedules and availability |
| Admin | Full system access for user, flight, and complaint management |
| Finance Executive | Verify and track payment transactions |
| Marketing Manager | Create and monitor loyalty and promotion campaigns |
| Customer Service Officer | Handle and resolve passenger complaints |
Frontend: React.js, HTML, CSS, JavaScript
Backend: Java 17, Spring Boot 3.3
Database: MySQL / MS SQL
Server: Apache Tomcat
Build Tool: Maven
Version Control: Git & GitHub
- Authentication Module – Login, logout, register, reset password
- Flight Module – CRUD operations for flight management
- Booking Module – Flight reservation and booking status tracking
- Payment Module – Simulated payment confirmation and invoice display
- Complaint Module – Complaint submission and resolution tracking
- Loyalty Module – Reward points, promotions, and offers
- Admin Dashboard – System overview, analytics, and data control
- Java 17+
- Node.js (for frontend)
- Maven
- MySQL
- IntelliJ IDEA / VS Code
# Clone the repository
git clone https://github.com/<your-username>/AirlineReservationApp.git
# Configure database (application.properties)
spring.datasource.url=jdbc:mysql://localhost:3306/airline_db
spring.datasource.username=root
spring.datasource.password=yourpassword
# Run backend
mvn spring-boot:run# Go to frontend folder
cd airline-frontend
# Install dependencies
npm install
# Run the app
npm startAccess frontend at 👉 http://localhost:3000
Backend API runs at 👉 http://localhost:8080
| Week | Task |
|---|---|
| 3 | Assign roles and finalize project plan |
| 4 | Requirement gathering & proposal |
| 5 | Choose tools and setup environment |
| 6 | Design login and registration UI |
| 7 | Develop flight search & booking pages |
| 8 | Implement authentication & sessions |
| 9 | Complete booking module & admin panel |
| 10 | Add payment simulation & booking history |
| 11 | Finish data management & testing |
| 12 | Fix bugs and refine UI |
| 13 | Prepare documentation & demo |
| 14 | Final submission and presentation |
- 📱 Mobile app (Android/iOS)
- 🌍 Real airline API integration
- 💳 Real payment gateway (Stripe/PayPal)
- ☁️ Cloud hosting & CI/CD deployment
- 🧠 AI-based flight recommendation system
Add screenshots of login page, flight search, booking page, and admin dashboard here.
This project was created for the SE2030 – Software Engineering coursework.
You may fork, modify, and experiment with it for academic or learning purposes.
Please credit the original authors when sharing publicly.