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description: "Resolved Critical Performance Issues in E-commerce Platform",
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descriptionText: (
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<p>
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Unblocked a completely stalled background jobs queue and <strong><i>eliminated recurring H12 errors</i></strong> on Heroku that previously occurred multiple times per day.
We optimized the DelayedJob queue by <strong><i>redesigning job handling and dispatching</i></strong>, fully eliminating daily performance bottlenecks and queue stalls. We also added multiple third-party integrations and fixed critical bugs in existing accounting and retail integrations.
The background jobs queue was <strong><i>completely stalled</i></strong>, holding up critical processing of third-party API calls. The application suffered from <strong><i>recurring H12 errors</i></strong> on Heroku multiple times per day, severely impacting system reliability and user experience.
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</p>
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),
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solutionFirstText: (
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<p>
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We performed a comprehensive analysis of the DelayedJob queue architecture and identified critical bottlenecks in job handling and dispatching. By <strong><i>redesigning the queue management system</i></strong>, we eliminated the daily performance issues and queue stalls that had plagued the platform. We implemented proper monitoring and error handling to prevent future incidents.
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</p>
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),
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solutionSecondText: (
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<p>
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Additionally, we expanded the platform's capabilities by <strong><i>integrating multiple third-party services</i></strong> including Etsy, TikTok, Mailchimp, Awin, and Smiffys. We also fixed critical bugs in existing integrations with accounting systems (Xero, Kashflow, Clearbooks, QuickBooks) and retail platforms (Lightspeed/Vend), ensuring seamless data flow across all connected services.
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</p>
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),
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resultBoxes: [
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{
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color: ResultBoxColor.green,
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imageSrc: "/img/showcases/case/icons/flag.svg",
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message: "Queue stalls",
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number: "0"
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},
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{
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color: ResultBoxColor.blue,
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imageSrc: "/img/showcases/case/icons/cancel.svg",
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message: "H12 errors",
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number: "-100%"
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},
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{
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color: ResultBoxColor.lightBlue,
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imageSrc: "/img/showcases/case/icons/stock.svg",
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message: "New integrations",
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number: "5+"
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},
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],
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resultText: (
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<p>
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The optimization work resulted in <strong><i>complete elimination</i></strong> of queue stalls and recurring H12 errors. The platform now processes background jobs reliably, and the addition of new integrations expanded the platform's e-commerce capabilities significantly. System uptime and reliability improved dramatically, providing a seamless experience for merchants and end users.
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</p>
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),
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helpTitle: "Need help with performance optimization and integrations?",
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related: [
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{
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companyName: "Worship Online",
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solution: "System Design",
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results: "We implemented an on-premises solution to combat account sharing.",
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wrapperColor: SwiperSlideColor.green,
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buttonColor: SwiperSlideColor.green,
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companyImageSrc: "/img/showcases/clients/wo.svg",
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url: ''
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}
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]
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},
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metadata: {
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title: "Shopwired Queue Optimization - WideFix",
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description: "See how we eliminated daily performance bottlenecks, unblocked stalled background jobs, and integrated multiple third-party services."
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