Deprecated Code
The Error:
As of March 1st, 2025, google.maps.places.Autocomplete is not available to new customers. Please use google.maps.places.PlaceAutocompleteElement instead.
What it means:
Since the current date is February 2026, the code running on your REDCap system is considered "Legacy" (old).
Google updated their API in 2025.
Your REDCap External Module (Address Autocomplete) is using the old method: new google.maps.places.Autocomplete().
Google recommends the new method: PlaceAutocompleteElement.
Does it work?
If your Google Maps API Key was created before March 1, 2025: It should still work perfectly fine. Google is just warning you that eventually, they might turn it off (though they promise 12 months' notice).
If your Google Maps API Key is brand new (created recently in 2026): The autocomplete dropdown might not appear because Google blocks new customers from using the old code.
The Fix:
You (or your REDCap administrator) will eventually need to update the Address Autocomplete External Module to a newer version that supports the 2025 Google Maps standards.
Deprecated Code
The Error:
As of March 1st, 2025, google.maps.places.Autocomplete is not available to new customers. Please use google.maps.places.PlaceAutocompleteElement instead.
What it means:
Since the current date is February 2026, the code running on your REDCap system is considered "Legacy" (old).
Google updated their API in 2025.
Your REDCap External Module (Address Autocomplete) is using the old method: new google.maps.places.Autocomplete().
Google recommends the new method: PlaceAutocompleteElement.
Does it work?
If your Google Maps API Key was created before March 1, 2025: It should still work perfectly fine. Google is just warning you that eventually, they might turn it off (though they promise 12 months' notice).
If your Google Maps API Key is brand new (created recently in 2026): The autocomplete dropdown might not appear because Google blocks new customers from using the old code.
The Fix:
You (or your REDCap administrator) will eventually need to update the Address Autocomplete External Module to a newer version that supports the 2025 Google Maps standards.