Since the chatbot is rule-based (not LLM-powered), asking anything outside its known topics (flood, heatwave, cyclone, disaster prep) likely returns nothing useful or a confusing default. Add a clear fallback like "I can help with flood, heatwave, and disaster safety questions — try asking about one of those."
Since the chatbot is rule-based (not LLM-powered), asking anything outside its known topics (flood, heatwave, cyclone, disaster prep) likely returns nothing useful or a confusing default. Add a clear fallback like "I can help with flood, heatwave, and disaster safety questions — try asking about one of those."