diff --git a/backend/api/emails.py b/backend/api/emails.py
index 47c0ed52a..a7d6618ef 100644
--- a/backend/api/emails.py
+++ b/backend/api/emails.py
@@ -26,14 +26,18 @@ def _frontend_url():
 
 
 def get_org_member_name(org_member):
-    social_acc = org_member.user.socialaccount_set.first()
+    user = org_member.user
 
-    member_name = social_acc.extra_data.get("name")
+    social_acc = user.socialaccount_set.first()
+    if social_acc:
+        name = (social_acc.extra_data or {}).get("name")
+        if name:
+            return name
 
-    if member_name is None:
-        member_name = org_member.user.email
+    if user.full_name:
+        return user.full_name
 
-    return member_name
+    return user.email
 
 
 def send_email(subject, recipient_list, template_name, context):