How to use GitHub
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Steps to reproduce
- Load a video inside a Team Folder
- Wait until the video load
Expected behaviour
While doing the same thing in a normal folder, the load time is almost instantaneously, even with video files greater than 1 GB.
Actual behaviour
With very small video files (10 MB), it takes about 6 seconds to load.
Server configuration
Operating system:
Kubernetes
Web server:
NGINX
Database:
Postgres
PHP version:
8.3
Nextcloud version: (see Nextcloud admin page)
33.0.3
Team folders version:
Updated from an older Nextcloud/ownCloud or fresh install:
Fresh Install
Where did you install Nextcloud from:
Helm chart
Are you using external storage, if yes which one: local/s3/smb/sftp/...
s3
Are you using encryption: yes/no
no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/Saml/...
Yes, LDAP
Client configuration
Browser:
Safari/MacOS
Operating system:
MacOS 26.4.1 (25E253)
Logs
About the logs, there isn't any special log, because there is no error in the logs. It is very easy to reproduce. Hope this is enough
Web server error log
Web server error log
Insert your webserver log here
Nextcloud log (data/nextcloud.log)
Nextcloud log
Insert your Nextcloud log here
Browser log
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
How to use GitHub
Steps to reproduce
Expected behaviour
While doing the same thing in a normal folder, the load time is almost instantaneously, even with video files greater than 1 GB.
Actual behaviour
With very small video files (10 MB), it takes about 6 seconds to load.
Server configuration
Operating system:
Kubernetes
Web server:
NGINX
Database:
Postgres
PHP version:
8.3
Nextcloud version: (see Nextcloud admin page)
33.0.3
Team folders version:
Updated from an older Nextcloud/ownCloud or fresh install:
Fresh Install
Where did you install Nextcloud from:
Helm chart
Are you using external storage, if yes which one: local/s3/smb/sftp/...
s3
Are you using encryption: yes/no
no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/Saml/...
Yes, LDAP
Client configuration
Browser:
Safari/MacOS
Operating system:
MacOS 26.4.1 (25E253)
Logs
About the logs, there isn't any special log, because there is no error in the logs. It is very easy to reproduce. Hope this is enough
Web server error log
Web server error log
Nextcloud log (data/nextcloud.log)
Nextcloud log
Browser log
Browser log