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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Projects - Your Name</title>
<link rel="stylesheet" href="css/styles.css">
</head>
<body>
<!-- Navbar -->
<nav>
<ul>
<li><a href="home.html">Home</a></li>
<li><a href="about.html">About</a></li>
<li><a href="work.html">Work</a></li>
<li><a href="projects.html">Projects</a></li>
<li><a href="volunteer.html">Volunteering</a></li>
<li><a href="contact.html">Contact</a></li>
</ul>
</nav>
<!-- Work Section -->
<section id="work">
<h2>My Job History</h2>
<ul>
<li>
<h3>Walmart (January 2021 - August 2022)</h3>
<p>When I was a junior in high school, I obtained my first job at Walmart. Through Walmart, I got my first
experience on what it is like to be in the workforce. I learned customer service skills such as operating a cash register,
being positive to customers and building rapport, assisting shoppers with finding items in a store, and
working on a team to create a positive experience for customers. This job helped get my footing in the
professional world and gave me skills that I still continue with today.
</p>
</li>
<li>
<h3>Penn State New Kensington (August 2022 - December 2023)</h3>
<p> Before I started college, I left my job at Walmart to focus on school and wanted to find a campus job
that would help with my skills in technology. I was able to get a job as an IT Service Desk Consultant
on campus before I started. Through this position, I solved over 80 tickets and over 100 phone calls to help students
and faculty members with their technology problems. Some tasks I did involved routinely checking every classroom
to make sure that equipment such as the computers, projectors and sound systems were working properly, troubleshooting
various devices such as faculty printers that had errors on printing, work laptops that needed help with display settings
on external monitors and fixing apps such as Microsoft Office to function properly, phones to be set up with Two-Factor
Authentication to allow students and faculty to use their Penn State accounts, printing posters for various organizations
and student research, and taking pictures of students for IDs that I printed. This work experience is valuable to me as it
further improved my troubleshooting and customer service skills, and allowed me to learn how to communicate better towards others.
</p>
</li>
<li>
<h3>Penn State University Park (January 2024 - December 2025)</h3>
<p>
In my Spring 2024 semester I transitioned to Penn State University Park, which is a big change from the small campus of
New Kensington. I wanted to search for something technology or gaming related. I started jobless until February 2024, where I was
hired as an Esports Assistant for Campus Recreation's Intramural Esports League at the IM Building. Through that position, I worked with a small team
to produce streams for Rocket League. While two of my coworkers would cast games, I worked the back-end for production by using OBS and Rocket League related software such as
BakkesMod to show game statistics on stream. I also helped host a successful Esports tournament at another facility, the White Building's
Esports facility, where I hosted all the game modes that were played, including a competitive Zone Wars mode as well as casual Bed Wars. Unfortunately, the
IM Building's Esports program was shut down in April 2024 due to lack of engagement.
</p>
<p>
My former boss at the IM Building encouraged me to apply for the White Building's Esports Attendant position and I was able to land the job during Summer of 2024.
Through this position, I get to learn new software such as GGLeap and Fusion to work the facility. The Esports facility at the White Building is an open space for all
students to hang out and have fun with others. I make sure that the PCs and consoles are working as well as routine cleaning every hour. One of the most notable
events during that position was that I was able to fix our PS5. Our PS5 had many crashing issues later in the summer and eventually crashed every day. I diagnosed the problem,
which was that the SSD installed in the PS5 was not equipped to handle the system since it didn't have a heatsink, resulting in the SSD overheating. I recommended a new
SSD with a heatsink to my supervisor and took out the old SSD. The system runs good as new now. I still work there today and I like my job a lot as I get to further develop existing skills and
spend time in one of my favorite places on campus.
</p>
<p>
In November 2024, I was hired as a full-stack Ruby on Rails developer intern for the Penn State Paterno Library. Through this internship, I learned how to work with Ruby on Rails, a framework for
web development. I worked on various tasks such as debugging existing code, adding new features to the library's websites, and improving the user interface with appearance and accessibility in mind.
This internship has been a great experience for me as I get to apply my classroom knowledge to real-world scenarios and improve my coding skills. One of the most notable projects I worked on was creating
two API integration for the Faculty Activity Management System (FAMS) to connect with external services. The first API integration was with publications from Penn State's Researcher Metadata database (RMD), where
new publications will be fetched from the RMD API. The second was with creating users through a CSV file. User data would be created using an XML builder and create the user using a REST API call. These features allowed
the FAMS team to save time and effort in managing faculty data significantly. User creation can be done in minutes when inputting data manually one at a time would take hours to do. These features are still used today
and the FAMS team is very appreciative of the work I have done.
</p>
</li>
<li>
<h3>Post-graduation (January 2026 - Present)</h3>
As of 11 January 2026, I have graduated from Penn State University with a Bachelor of Science in Computer Science and minors in Computer Engineering and Mathematics.
I am currently seeking full-time employment in the software development field. While I am working on job applications, I was given the opportunity to continue my internship until the end of the spring semester, with a potential of
being hired full-time after. I will also work part-time at Lowe's as a customer service associate for extra income. I am excited for what the future holds and I am eager to start my career in technology.
</li>
</ul>
</section>
<footer>
<p>© <script>document.write(new Date().getFullYear());</script> Grant Allen. All rights reserved.</p>
</footer>
</body>
</html>