crash when launching on some devices

[ColibriOS]

It works fine on some devices and crashes on others when launching
When it tries to play the content, everything seems to work fine, but when you select the movie or series, it acts as if it's going to connect and play, but instead it crashes.
It's possibly when Tmdb Helper sends the movie or series through its player.

Jacktook is sending the items like this:

plugin://plugin.video.jacktook/?media_type=movie&mode=select_movie_source&title=xxxxxxxxx&year=202x

And it's also being done for series like this:

plugin://plugin.video.jacktook/?media_type=TV&mode=select_series_season&title=xxxxx&year=202x

Jacktook crashes when trying to play

[Sam-Max]

Hi, @ColibriOS to help me investigate the crash, I need some additional information.

Please fill in the following details:

📦 Environment

Operating system: (Android / Android TV / Windows / Linux / LibreELEC / CoreELEC / etc.)

Architecture: (ARMv7, ARM64, x86_64, etc.)

Kodi version: (e.g. 20.5 Nexus, 21 Omega)

Jacktook version: (e.g. 0.x.x)

🎬 Playback

Are you using P2P/Torrent player or Debrid?

Which sources are you using to fetch results? Prowlarr, Jackett, Stremio Addons, etc

Are you using TMDB Helper or any other addons involved in playback?

Does the issue happen with all titles or only specific ones?

🧾 Logs

Please attach the Jacktook log right after the crash.

On Jacktook Setting go to Other, Kodi logs, Export to paste.kodi.tv and copy/paste the link

[ColibriOS]

📦 Environment

Operating System: Android / Android TV

Architecture: ARMv7

Kodi Version: 21.3 Omega

Jackpot Version: Latest from ghitub

🎬 Playback

Torrent player

What sources are you using to get results? Stremio, Jackett, or Prowlarr

Are you using TMDB Helper or any other plugin involved in playback? TMDB Helper

Does the problem occur with all titles or only with specific ones? With all

🧾 Records

This is the player.py file we're using:

import urllib.parse
import json

class JacktookPlayer:

def init(self):
self.base_plugin_url = "plugin://plugin.video.jacktook/"

def get_movie_play_url(self, title, tmdb_id='', tvdb_id='', imdb_id=''):

""Generate URL to play movie - EXACT format from Tmdb Helper"""

Encode title for URL

encoded_title = urllib.parse.quote_plus(title)

Construct IDs object EXACTLY like Tmdb Helper

ids = {}

if tmdb_id and tmdb_id != 'None' and tmdb_id.strip():

ids['tmdb_id'] = str(tmdb_id).strip()
if tvdb_id and tvdb_id != 'None' and tvdb_id.strip():
ids['tvdb_id'] = str(tvdb_id).strip()
if imdb_id and imdb_id != 'None' and imdb_id.strip():
ids['imdb_id'] = str(imdb_id).strip()

     # If there are no IDs, create empty object but with the correct structure
     if not ids:
         ids = {"tmdb_id": "", "tvdb_id": "", "imdb_id": ""}
    
     # Convert to JSON with the SAME format as Tmdb Helper
     ids_json = json.dumps(ids, separators=(', ', ': '))
     encoded_ids =  urllib.parse.quote_plus(ids_json)
    
     # Build EXACT URL like Tmdb Helper
     url = f"{self.base_plugin_url}?action=search&mode=movies&rescrape=True&query={encoded_title}&ids={encoded_ids}"
    
     return url

 def get_series_play_url(self, showname, tmdb_id='', tvdb_id='', imdb_id='', season=1, episode=1, episode_title=''):
     """Generate URL to Play Series Episode - EXACT Format by Tmdb Helper"""
     # If there is no episode title, use the series title
     if not episode_title or episode_title == 'None':
         episode_title = showname
    
     # Encode parameters
     encoded_showname = urllib.parse.quote_plus(showname)
    
     #  Create tv_data JSON EXACTLY like Tmdb Helper
     tv_data = {
         "name": episode_title,
         "episode": str(episode),
         "season": str(season)
     }
    
     # Convert to JSON with the SAME format as Tmdb Helper
     tv_data_json = json.dumps(tv_data, separators=(', ', ': '))
     encoded_tv_data = urllib.parse.quote_plus(tv_data_json)
    
     # Create IDs object EXACTLY like Tmdb Helper
     ids = {}
     if tmdb_id and tmdb_id != 'None' and tmdb_id.strip():
         ids['tmdb_id'] = str(tmdb_id).strip()
     if tvdb_id and tvdb_id != 'None' and  tvdb_id.strip():
         ids['tvdb_id'] = str(tvdb_id).strip()
     if imdb_id and imdb_id != 'None' and imdb_id.strip():
         ids['imdb_id'] = str(imdb_id).strip()
    
     # If there are no IDs, create empty object but with the correct structure
     if not ids:
         ids = {"tmdb_id": "", "tvdb_id": "", "imdb_id": ""}
    
     ids_json = json.dumps(ids, separators=(', ', ': '))
     encoded_ids = urllib.parse.quote_plus(ids_json)
    
     # Build EXACT URL like Tmdb Helper
     url =  (f"{self.base_plugin_url}?action=search&mode=tv&rescrape=True"
            f"&query={encoded_showname}&ids={encoded_ids}&tv_data={encoded_tv_data}")
    
     return url

[Sam-Max]

Hi @ColibriOS, thanks for the detailed report. I’ve implemented robustness improvements in search.py to defensively handle JSON parameters and IDs. The addon should now be resilient to empty or malformed parameters, preventing crashes on Android/ARMv7. These changes are already integrated into the main branch.

[ColibriOS]

Hi, I've been looking into the error with the series and Prowlarr. I've noticed it only happens when I use Tmdb Helper with Jackkook as the player, so it's most likely a Tmdb Helper error. Try it if you want: open Tmdb Helper, go to the series section, and play it with Jackkook. You'll see.

The thing is, I checked the log and didn't find the error message. It's strange, really. It says that Prowlarr doesn't understand the "d" object or something like that. It's like it's sending a parameter it can't process.

But it has to be a Tmdb Helper issue, courtesy of Jurialmunkey.
The request to Prowlarr failed: Unknown format code 'd' for object..
That's the error message that appears

Episodes query error in Prowlarr
environment
Kodi version: 21.3
Architecture: ARMv7
TMDB Helper → Jacktook player integration
Prowlarr configured and working correctly from Jacktook internal catalog
Error message
Request to Prowlarr failed: Unknown format code 'd' for object
Description
When TMDB Helper sends an episode request to Jacktook using a custom player configuration, Prowlarr queries fail with the error above.
This issue occurs only for TV episodes.
Movies work correctly.
Series navigation inside Jacktook (using its internal TMDb catalog) also works correctly.
This indicates the failure occurs specifically when Jacktook receives external episode metadata from TMDB Helper.
Observed behavior
When TMDB Helper sends an episode to Jacktook:
If season/episode are passed as strings → Jacktook throws:
Copy code

Unknown format code 'd' for object
which appears as a Prowlarr request failure.
If season/episode are passed as integers → no error occurs, but:
Jacktook performs a season-level search
Results include all episodes of the season
Episode-level filtering is not applied
When browsing the same episode from Jacktook’s internal catalog:
No error occurs
Episode filtering works correctly
Prowlarr returns expected results
Technical analysis
The issue appears related to how Jacktook processes externally provided tv_data compared to internally generated metadata.
Key differences:
External payload (from TMDB Helper) lacks internal normalization used by Jacktook’s catalog pipeline.
When tv_data is provided, Jacktook constructs its own search query for Torznab/Newznab.
Episode-level filtering is not applied when metadata originates externally.
A formatting operation expecting integers is executed when season/episode arrive as strings, producing:
Copy code

Unknown format code 'd' for object
This suggests:
Missing type validation or coercion for season/episode
Different handling path for external vs internal metadata
Episode filter dependent on internal series identifier or normalized structure
Reproduction
Use TMDB Helper with a Jacktook player configuration similar to:
TV mode search
Metadata passed via tv_data including:
series name
season
episode
TMDb / TVDb / IMDb IDs
Then attempt to play any episode from TMDB Helper.
Expected behavior
Jacktook should accept external episode metadata without formatting errors
Season and episode values should be safely cast to integers if needed
Episode-level filtering should match behavior of Jacktook internal catalog
Prowlarr query should target the specific episode rather than full season
Suggested fix
Validate and force season and episode to integers before formatting.
Apply the same normalization pipeline used by internal TMDb catalog entries to externally supplied metadata.
Ensure episode-level filtering logic is executed when season and episode are present, regardless of metadata origin.
Handle missing or null ID fields gracefully (e.g., tvdb_id may be absent in TMDB Helper payloads).
Additional notes
This is not a Prowlarr configuration issue.
Prowlarr works correctly when Jacktook generates queries from its own catalog.
The problem is reproducible only when TMDB Helper acts as the metadata source for episodes.

jacktook.txt

[Sam-Max]

Hi @ColibriOS Hi, thanks for the report and the detailed analysis. You were right to focus on the TMDB Helper -> Jacktook episode flow. I’ve now fixed this on the Jacktook side.

What was happening:

• TMDB Helper could send episode metadata with season / episode as strings.
• Jacktook then passed those values into the Prowlarr TV query formatter, which expects integers for S{season:02d}E{episode:02d}.
• That is what caused the error:
  Request to Prowlarr failed: Unknown format code 'd' for object

I also found a second issue:

• Some installs were still using an outdated jacktook.select.json player file.
• So even after Jacktook had moved to the newer integration format, TMDB Helper could still be calling it through an old player definition.

What was fixed:

• Jacktook now normalizes external episode metadata before search, so season and episode are safely handled even if they arrive as strings.
• The Prowlarr client was hardened as well, so it no longer fails on that input.
• The TMDB Helper auto-install/update logic now refreshes jacktook.select.json when the installed player file is outdated, instead of only copying it the first time.

Result:

• TMDB Helper -> Jacktook -> TV episode playback now works correctly
• Prowlarr no longer throws the formatting error
• Old player JSON installs are updated automatically

I verified it manually in Kodi and it is working correctly now.
Thanks again for the clear report.