From d2979c58b0d74e84b110dc5c7faeacf503adf119 Mon Sep 17 00:00:00 2001 From: Victor Gutemberg Oliveira Marques Date: Fri, 6 Feb 2026 15:41:10 -0800 Subject: [PATCH] Adding troubleshooting documentation about ISV code aborted --- power-platform/admin/import-data-all-record-types.md | 11 +++++++++++ 1 file changed, 11 insertions(+) diff --git a/power-platform/admin/import-data-all-record-types.md b/power-platform/admin/import-data-all-record-types.md index 431b5c9b50..7d7ea84d70 100644 --- a/power-platform/admin/import-data-all-record-types.md +++ b/power-platform/admin/import-data-all-record-types.md @@ -46,5 +46,16 @@ There are several ways to import data: ### See also [Detect duplicate data](detect-duplicate-data.md) +### Troubleshooting import issues + +#### ISV code aborted the operation error while data import + +This error occurs when a plug-in registered as a pre-validation step blocks the creation of the record during the import process. The plug-in runs before the main operation and rejects the incoming data, which causes the import to fail for the affected records. In most cases, a more detailed error message is presented to the user that identifies the specific plug-in or validation rule that caused the failure. However, if no additional details are provided, enable plug-in tracing to capture diagnostic information: + +1. In the Power Platform admin center, go to **Environments** > [select an environment] > **Settings** > **Customization** > **System Settings**. +2. Under the **Customization** tab, set **Enable logging to plug-in trace log** to **All** or **Exception**. +3. Reproduce the import operation to capture the trace logs. +4. Review the plug-in trace logs by navigating to **Settings** > **Customization** > **Plug-in Trace Log** to identify the plug-in that is blocking the record creation. +5. Work with the plug-in developer or ISV to adjust the validation logic so that it allows the import to proceed, correct the source data to meet the plug-in's validation requirements, or disable the plug-in if it is not required for your business processes. [!INCLUDE[footer-include](../includes/footer-banner.md)]